Booking terms and conditions:
To guarantee your reservation, we need your credit card detail (Visa / Mastercard). No payment or deposit will be charged in advance. You will pay directly the hotel at your arrival
Free cancellation up to 72 hours before your check-in date; for cancellations after this point and no-shows, you will be charged for one night.
Cancellation by telephone or verbally, to be confirmed by both parties by e-mail, fax or post with acknowledgement of receipt from us in order to register the cancellation.
In the event of a dispute after having contacted the Complaints Department at the address Hotel.Grandes.Ecoles@orange.fr
and having received no satisfactory reply within a period of 1 month, you can contact the French Tourism and Travel Ombudsman, the Médiateur du Tourisme et du Voyage, whose contact details and terms of appeal are available on its website: www.mtv.travel